What is your turnaround and despatch details?
Turn around times vary due to all items being made to order. We aim to have your order shipped with in 7-14 working days.
During busy periods our turnaround will increase, please see our homepage for the most up to date time frames.
Can I cancel my order?
All cancellations must be made within 24 hours of your order being processed. A full refund will be issued within 24 hours of your cancellation been accepted.
Any cancellations required after the 24 hour period, will be considered unless your order is already shipped.
In certain circumstances a partial refund will be made, dependent on circumstances. For example a colour range ordered in that’s not currently a core colour range. All cancellations will be reviewed individually if made after the 24 hour period.
What is your returns Policy?
If you wish to return your item, you have 14 days from date of delivery to contact us on Info@peanutandboo.co.uk, explaining your wish and reasons to return.
All items must be returned to us in a unused condition.
Once we have received your items, we will review and issue a refund if the item is in a satisfactory condition.
Please refer to our useful information page for more details on returns
How can I contact you?
Email us at - Info@peanutandboo.co.uk
Direct messages via Facebook - PeanutandBoox
Direct messages via Instagram - @Peanut_and_Boo_x